11 Church Street
EX10 8LY
for the

visitor agreement

We aim to provide an accurate, fair, and timely service to all our on-line customers. Please take time to read these conditions to avoid any disappointment with our service. We welcome any enquiries, suggestions or complaints. You can telephone us during shop hours or write to us at the address given below. Thank you for shopping at Woodfordes.


The information we gather falls into two categories: (1) information (for example, your name and address) that you voluntarily supply when you register with us, and (2) information gathered on usage patterns and preferences as visitors navigate through our sites, or read our email newsletters.

Registration Information. To make use of certain features on our site (such as to receive email newsletters or join a forum) visitors need to register and to provide certain information as part of the registration process. We currently only ask for and record your email address when your subscribe to our newletter. No other personal data is requested, recorded or stored. You email address is stored in an industry standard encrypted format only for the purpose of receiving our newsletter and is kept only as long as you want to subscribe to receieve the newsletter. Removing you email address ("unsubscribing") can be completed at any time and by unsubscribing from our newletter your email address is immediately and permanently removed from our server. We respect your right to privacy and will not use your email address for any purpose other than a newsletter subscription and we do not supply or sell this to any other third party.

Cookies. To help make our site more responsive to the needs of our visitors, we use a standard feature of browser software, called a "cookie," to assign each visitor a unique, random number, that resides on your computer. The cookie doesn't actually identify the visitor, just the computer that a visitor uses to access our site. Unless you voluntarily identify yourself (through registration, for example), we won't know who you are, even if we assign a cookie to your computer. The only personal information a cookie can contain is information you supply. A cookie can't read unrelated data off your hard drive. We use cookies to help us tailor our site to visitor needs, to deliver a better, more personalized service. In addition, we may use cookies to track the pages on our site visited by our users. We can build a better site if we know which pages our users are visiting and how often. Of course, you can set your browser not to accept cookies, but if you do, you may not be able to take advantage of the personalized features enjoyed by other visitors to our site.

IP Addresses. Our web servers automatically collect limited information about your computer configuration when you visit our site, including the type of browser software you use, the operating system you're running, the resolution of your computer monitor, the website that referred you, and your IP address. (Your IP address is a numerical address that is used by computers connected to the Internet to identify your computer so that data (such as the web pages you want to view) can be transmitted to you. We also use IP address information for systems administration and trouble shooting purposes. Your IP address does not tell us who you are. We use this information to deliver our web pages to you upon request, to tailor our site to the interests of our users, and to measure traffic within our site.

Placing an Order. When you are ready to place and order, we will ask you to telephone our shop and provide us with certain information, including your contact details (such as your name, address, telephone and email), and your billing information (such as your credit card number and the date that your card expires). We use the information you provide us to process your payment transaction and to contact you regarding your purchase if necessary. We will not sell, rent or share your personal or billing information to any third party. Other than the approval record provided by our payment processor, which must be retained for legal purposes, this personal information, including your credit/debit card number, is destroyed and not retained, either digitally nor in hard copy, after payment has been received.

Changes to our privacy policy. The Web is an evolving medium. If we need to change our privacy policy at some point in the future, we'll post the changes here before they take effect.

Intellectual Property Rights

Although we make this website freely accessible, we don't intend to give up our rights, or anyone else's rights, to the materials appearing on the service. The materials available through this website are the property of us and our suppliers, and are protected by copyright, trademark and other intellectual property laws. You are free to display and print for your personal, non-commercial use information you receive through this website. But you may not otherwise reproduce any of the materials without the prior written consent of the owner. You may not distribute copies of materials found on this website in any form (including by email or other electronic means) without prior written permission from the owner. Of course, you're free to encourage others to access the information themselves on our website and to tell them how to find it. Requests for permission to reproduce or distribute materials found on this website can be sent to Woodforde & Co Ltd. Please respect the time, effort and expense we've gone to in creating our unique site.

Links. We welcome links to our service. You are free to establish a hypertext link to this site so long as the link does not state or imply any sponsorship of your site by us. Without our prior written permission, you may not frame, or in-line link, any of the content of this website, or incorporate into another website or other service any of our intellectual property. Requests for permission to frame our content or in-line link to our website may be sent to Woodforde & Co Ltd.

Notice of Copyright Infringement. If you are an owner of intellectual property who believes your intellectual property has been improperly posted or distributed via our website, please send a notice by post to Woodforde & Co Ltd, 11 Church Street, Sidmouth, England, EX10 8LY. You should only send a written notice if you believe that your work has been used or copied in a manner that infringes your intellectual property rights and such infringement has occurred on this website.


We work hard to make this website an interesting and enjoyable place. We cannot guarantee, however, that our users will always find everything to their liking. Please read these Disclaimers carefully before using this website.

Use at Your Own Risk. We provide the material available through this website for informational purposes only. You may only use the material and the services available through this website for your personal and non-commercial use. We try to ensure that information we post to this site is accurate at the time of your visit, and that the service offered is reliable. Yet despite our efforts, errors may occur from time to time. Some product descriptions, such as but not limited to olfactory notes (eg 'top note','heart note', 'bottom note') refer only to olfactory impressions and do not imply ingredients. WE CANNOT AND DO NOT WARRANT THE ACCURACY, COMPLETENESS, OR CURRENTNESS OF PRODUCT DESCRIPTIONS.

We take great care to ensure that the images of our products are representative, however our suppliers may make changes to designs that we are not aware of and images are therefore for illustrative purposes only. Before you act on any information you've found on our site, you should confirm any facts that are important to your decision. All the products listed on our site are available for you to handle, inspect and test before you buy by visiting our shop in Sidmouth. Due to the nature of some packaging where we are unable to determine whether the product has or has not been used (for example, opaque bottles), we regret cannot refund any purchase made if the product does not satisfy you.


Website Owner

Woodforde & Co Limited
11 Church Street
Telephone: 01395 579307

Site Visitor

IP Address

Dated this day,

18 April 2024